Privacy Policy: ProofSnap

Last Updated: February 8, 2026

Effective Date: February 8, 2026

1. Introduction

ProofSnap ("we", "our", or "us"), operated by Software Innovations Group LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information. Unlike traditional web services, ProofSnap is built on a Zero-Knowledge architecture, meaning we prioritize keeping your evidence data under your exclusive control.

2. Information We Collect

2.1 Personal Information

We collect only the minimum data necessary to manage your account and subscriptions:

  • Email Address: For account authentication, billing notifications, and critical support.
  • Payment Information: Processed securely via Stripe. We do not store or have access to your credit card details.
  • Account Credentials: Encrypted passwords managed via Firebase Authentication.

2.2 Captured Evidence Data (Zero-Knowledge Policy)

We do NOT collect, view, or store your captured evidence.

  • Local Processing: Screenshots, HTML code, DOM content, and metadata are generated and stored locally on your device.
  • No Server Upload: Our servers do not receive your evidence packages.
  • Cryptographic Hashes: Only a SHA-256 hash (a unique digital fingerprint that cannot be used to reconstruct the original data) is transmitted to our servers to facilitate blockchain timestamping via OpenTimestamps.

2.3 Usage Data

To improve the Extension, we collect anonymous usage statistics:

  • Extension Activity: Total number of captures (for subscription quota management), feature usage frequency.
  • Technical Logs: Chrome version, OS type, and anonymized crash reports.
  • Analytics: Anonymous usage patterns via Google Analytics (can be opted out).

3. How We Use Your Information

  • Authentication & Billing: To manage your access and process payments via Stripe.
  • Blockchain Verification: To generate immutable timestamps using the cryptographic hashes provided by your local Extension.
  • Customer Support: To respond to your inquiries.
  • Compliance: To prevent fraudulent use of our payment systems.

4. Data Storage and Third-Party Services

We use industry-leading providers to ensure your account data is secure:

  • Firebase (Google Cloud): Used for secure authentication and account management. (US-based, GDPR compliant).
    Firebase Privacy Policy
  • Stripe: All financial transactions are handled under Stripe's PCI-compliant infrastructure.
    Stripe Privacy Policy
  • AWS: Used for serverless backend functions (Lambda).
    AWS Privacy Policy
  • OpenTimestamps: Decentralized blockchain timestamping; no personal data is shared with the blockchain.

5. Your Rights and Choices

  • Access & Deletion: You can delete your account at any time. Upon deletion, your personal data is removed from our databases within 30 days.
  • Local Data Control: You are the sole custodian of your evidence. You can delete local captures by managing the Extension's local storage or uninstalling the Extension.
  • GDPR (EEA Users): We respect all rights under the GDPR, including the right to access, rectify, or erase your data. For inquiries, contact support@getproofsnap.com.
  • Opt-Out: You may opt-out of non-essential analytics through the Extension settings.

6. Data Security

We implement TLS 1.3 encryption for all data in transit and AES-256 for data at rest (account info only). Because we do not store your evidence, it cannot be compromised in the event of a breach of our servers.

7. Changes to This Policy

We may update this policy to reflect service changes. Material changes will be notified via email or an in-Extension alert 30 days prior to taking effect.

8. Contact Us

Software Innovations Group LLC
Media City, Dubai, UAE
Email: support@getproofsnap.com

By using ProofSnap, you acknowledge that you have read and understood this Privacy Policy.

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