Messages get deleted and accounts vanish during a separation. Certify the WhatsApp chat before your proof is gone. Certify your chat ↓

Done-for-you WhatsApp evidence for family court

A WhatsApp chat that matters to your divorce or custody case? We certify it.

In 2026, WhatsApp messages are routinely used in divorce and custody cases, but a screenshot is easy to challenge as edited. Export the conversation and ProofSnap certifies it: a readable, line-numbered transcript with a chain of custody and an eIDAS qualified timestamp, delivered in 48 hours.

Infidelity, hidden income, parental alienation, coercive control? If a WhatsApp message is your proof, capture it now, before it is deleted, disappears, or gets dismissed as a fake screenshot.

1Export the WhatsApp chat 2Pay $59.99 and upload 3Certified transcript in 48 hours

A plain screenshot has no provable date and is easy to dismiss as edited or AI-generated. Your certified package carries an eIDAS qualified timestamp (with a legal presumption of accuracy in the EU), a chain of custody, and your preserved raw export, so its integrity from the moment it was sealed is not what the argument is about.

Not sure you can export? Email us first and we will check before you pay.

We never see what we do not need. We work only from the file you send us. From a full export, we transcribe only the one conversation you ask for. After we hand over your package, we keep our working copy for 30 days for support and disputes, then delete it automatically.

Delivered in 48 hours · eIDAS qualified timestamp included · Verifiable by anyone

Illustrative example. We turn your raw WhatsApp export into a line-numbered transcript, so you or your lawyer can cite Line 114 and point to the exact message.

By Radim Motycka, Founder and Lead Engineer, ProofSnap, 10+ years in cryptographic protocol design Updated October 16, 2026
$59.99
per conversation
48 h
delivered within 48 hours
eIDAS
qualified timestamp included
Secure payments via Stripe Open, free verification (MIT) Disig a.s., QTSP on the EU Trusted List Bitcoin OpenTimestamps anchor

Every package can be verified by anyone, for free, in the open Trust Verifier.

Quick answer

Can WhatsApp messages be used as evidence in a divorce or custody case?

Yes. WhatsApp messages are routinely used in divorce and custody cases, but they have to be authenticated and preserved, not just screenshotted. Courts want a provable date, an unaltered full thread and integrity you can demonstrate, and a bare screenshot is easily challenged as edited or AI-generated. Export the chat, send it to ProofSnap, and within 48 hours we return a certified package: a readable, line-numbered transcript, SHA-256 hashes, chain of custody and an eIDAS qualified timestamp, with your raw export preserved untouched. One conversation is $59.99.

Whether a given message is admitted, and its weight, is decided by the court. ProofSnap is an evidence tool, not legal advice.

What WhatsApp proves in a divorce or custody case

These are the patterns that come up again and again in divorce and custody cases.

Infidelity

Admissions or arrangements that go to conduct and, in some jurisdictions, to the division of assets or spousal support.

Hidden income and assets

Undisclosed bonuses, transfers, large purchases or commitments relevant to a full and honest financial settlement.

Parental alienation

Negative messages about the other parent, coaching a child, or attempts to undermine the relationship, shown as a pattern over time.

Missed contact and breaches

A record of canceled visits, late handovers and broken contact arrangements that a diary alone cannot prove.

Coercive and controlling behavior

Threats, intimidation and controlling patterns over time. Coercive control is subtle, and a full timestamped thread shows the pattern a single message cannot.

Offensive messages around the children

Abusive or inappropriate communications sent in front of, or about, the children, relevant to welfare and parenting decisions.

New to gathering digital proof for a family matter? Our guide on how to capture social media evidence for divorce and custody covers the wider picture, and this page handles the WhatsApp part end to end.

Why a screenshot will not hold up in family court

You may already hold the decisive message. The problem is the form it is in. The other side increasingly argues a screenshot was edited or generated with a fake-chat tool. Certification answers all four weaknesses.

Under FRE 901 (and the state rules modeled on it) in the US you must show the item is what you claim it is, and courts usually prefer a complete message history over selected extracts. A screenshot, stripped of metadata, hash and provenance, rarely clears that bar on its own.

"It could have been edited or AI-generated"

A screenshot or copy-pasted export is trivial to alter, and fake-chat generators make the accusation easy. Without a cryptographic hash, proving it is genuine is much harder.

No provable point in time

A file on your phone has no independent date. Certification anchors it with a Bitcoin OpenTimestamps proof and an eIDAS qualified timestamp that carries a legal presumption of accuracy in the EU.

Messages disappear during a separation

WhatsApp supports disappearing messages and delete-for-everyone, and an ex can delete their account. Export and certify now, while the conversation still exists on your device. If they delete messages later, the sealed copy still shows what the thread contained.

No chain of custody

A raw export is missing the metadata and integrity record that authentication needs. We preserve the raw export and add all of it, so an expert can verify it later.

From "I have the messages" to a sealed package, in four steps

A done-for-you service. You export and send, we do the rest, you receive the sealed package within 48 hours to hand to your lawyer or file with the court.

1

Export the WhatsApp chat

On a computer, right-click the conversation and choose Export chat. On a phone, open the chat and use Export chat.

See exact steps ↓
2

Order and pay

Pay the one-time $59.99 for your conversation.

Pay $59.99
3

Upload on the secure page

A secure upload page opens right after payment. Upload your files and tell us which chat to certify and your case reference.

4

We certify and deliver

You receive a signed ZIP with your line-numbered transcript, preserved raw export, Bitcoin anchor and eIDAS timestamp, within 48 hours.

Step 1 in detail

How to export the WhatsApp chat

WhatsApp has a built-in per-chat export on your phone (iPhone and Android) and in the WhatsApp Desktop app (Mac and Windows). Send us the export with media and we do the rest.

On a computer, in WhatsApp Desktop (Mac and Windows)

Export from WhatsApp Desktop

In the WhatsApp Desktop app on Mac or Windows, this is the quickest route:

  1. 1Right-click the conversation in your chat list (or click the chevron that appears on hover), then click Export chat.
  2. 2Choose Attach media (recommended) or Without media.
  3. 3The file is saved straight to your Downloads folder (a message confirms "Exported chat was saved to Downloads folder"). Send us that .zip.

You get the same _chat.txt plus media as the phone export. Desktop is easiest when the chat is already on your computer, or is too large to email from a phone.

On your phone (iPhone and Android)

Export from your phone

On iPhone: open the chat with that person or group, then:

  1. 1Tap the contact or group name at the top to open contact info.
  2. 2Scroll down and tap Export chat.
  3. 3Choose Attach media (recommended) or Without media, then Save to Files.

On Android: open the chat with that person or group, then:

  1. 1Tap More options (the three-dot menu at the top right).
  2. 2Tap More, then Export chat.
  3. 3Choose Include media (recommended) or Without media, then pick how to save it.

Export chat grayed out or missing?

One setting can hide the in-app Export chat: it is disabled when Advanced Chat Privacy is turned on for that chat, and in a group only an admin can switch it off. Turn Advanced Chat Privacy off (or ask the admin) and export again, use a device backup, or email us and we will guide you.

For the exact click-by-click with screenshots, see our guide to exporting and printing a WhatsApp chat for court, or WhatsApp's guide to exporting your chat history.

Send us everything (recommended)

The primary artifact is the _chat.txt export plus its media folder (the same export you would give your lawyer). For the strongest exhibit, also send, if you have it, the WhatsApp message database. We seal the database as sent, hashed and timestamped, never opened. If authenticity is ever disputed, an independent forensic expert can verify the transcript against the source. Decrypting the database needs its key, which the custodian provides separately.

Optional: the message database

Find your device below, then send us the folder it points to. When in doubt, send more rather than less.

Android phone

Connect by USB and copy the whole WhatsApp folder:

Android/media/com.whatsapp/WhatsApp/ (older devices /sdcard/WhatsApp/)

  • •Databases/: take msgstore.db.crypt15 and every dated msgstore-...crypt15 backup
  • •Media/: the attachments

Your 64-digit key: WhatsApp › Settings › Chats › Chat backup › End-to-end encrypted backup.

iPhone

The store lives inside a device backup, so make a full local backup:

  • 1.Plug the iPhone into a Mac (Finder) or Windows PC (Apple Devices / iTunes)
  • 2.Check Encrypt local backup, set a password, back up
  • 3.Send the whole backup folder:
    ~/Library/Application Support/MobileSync/Backup/ (Mac)
    %APPDATA%\Apple\MobileSync\Backup\ (Windows)

Encrypting the backup is what keeps the WhatsApp data complete.

Mac (WhatsApp Desktop)

Zip this whole folder as-is (needs Full Disk Access):

~/Library/Group Containers/group.net.whatsapp.WhatsApp.shared/

It keeps these together:

  • •Messages: ChatStorage.sqlite with its -wal and -shm sidecars (deleted and recent messages can live only in -wal)
  • •Attachments: Media/ and Message/ folders
  • •Who is who: ContactsV2.sqlite and LID.sqlite
  • •Keys and identity: Axolotl.sqlite and enc-key.dat

Too large to zip whole? Send at least these, each .sqlite with its -wal and -shm.

Windows (WhatsApp Desktop)

Zip the whole folder for whichever build you have:

  • •Store / older app:
    %LOCALAPPDATA%\Packages\5319275A.WhatsAppDesktop_cv1g1gvanyjgm\LocalState\
    SQLite files with their -wal / -shm and cached media
  • •Newer WebView2 build (default since late 2025) and website installer:
    %APPDATA%\WhatsApp\
    including IndexedDB\file__0.indexeddb.leveldb\ (all .log / .ldb files), plus Local Storage\ and Cache\

Not sure which you have? Zip both paths if present, or just tell us.

Your files stay encrypted. Keep your key or backup password yourself. We seal the database and backups exactly as sent, hashed and timestamped, and never open them. You only hand the key to an independent forensic expert if authenticity is ever disputed. After we deliver your finished package, we keep our working copy for 30 days for support and disputes, then delete it automatically.

What you get back

A readable transcript of the whole conversation, with the images in place

A raw _chat.txt export is not something you hand a judge. We render your conversation into a clean, line-numbered Chat Conversation Transcript PDF: every message in original send order, the photos shown inline exactly where they were sent, and every other attachment referenced by file name and linked to the preserved file inside the package.

Every message in original send order, by timestamp, numbered in the left margin so you or your lawyer can cite "Line 114"

Photos and images rendered inline, in place, so the message and the picture are read together

Documents, videos and voice notes referenced by file name and linked to the preserved attachment in the ZIP

Cover sheet: parties, case reference, date range, message count, source file and source SHA-256

A faithful rendering: nothing added, altered, reordered or omitted, not a selective extract

Two layers of proof, and what each one means

Both layers are included in every certification. The qualified timestamp is what carries legal weight in the EU.

Bitcoin OpenTimestamps

The SHA-256 hash of your sealed manifest is anchored in the Bitcoin blockchain: a decentralized, independent, tamper-resistant proof that the export existed at a point in time. How much weight it carries is for the court to decide.

eIDAS qualified timestamp

Legal presumption in the EU

Issued by Disig a.s., a Qualified Trust Service Provider on the EU Trusted List.

"A qualified electronic time stamp shall enjoy the presumption of the accuracy of the date and the time it indicates and the integrity of the data to which the date and time are bound."
Article 41(2), Regulation (EU) No 910/2014 (eIDAS), consolidated text.

What certification proves, and what it does not

What certification proves

  • The export existed in that exact state no later than the timestamp.
  • It has not been altered since it was sealed.
  • The raw export is preserved for later expert examination.
  • If you also send the sealed message database, an expert can examine it later, including the account each message is bound to.

What it does not do

  • On its own the transcript ties messages to an account, not conclusively to a person; an account is not proof that a specific hand typed the message.
  • It is verifiable preservation, not a full forensic acquisition of the device.
  • Admissibility and final authorship are decided by the court.

We make the content and order of your export verifiable from the moment we receive it, and fix the point in time at which it existed. Send the message database too and an expert can examine it later. The court makes the final call on authorship, as it always does.

Built to support authentication in US courts and the eIDAS presumption in the EU. ProofSnap is an evidence tool, not legal advice. For your specific case, consult a qualified family lawyer.

Pricing

Already have the WhatsApp conversation exported? We certify it as-is.

One certification covers one conversation, including its attachments and any supporting file.

Done-for-you certification

WhatsApp Chat Certification

1 conversation · certified in 48 hours

$59.99
  • Your WhatsApp export, certified as-is
  • Readable, line-numbered transcript rendered for your lawyer or the court
  • eIDAS qualified timestamp + Bitcoin anchor
  • Signed ZIP + certificate PDF + chain of custody
  • Raw export preserved, verifiable by anyone for free
Certify your chat · $59.99

Right after payment, a secure upload page appears where you send us your files, so nothing sensitive has to go by email. Not sure what you have? Ask us before you order.

  • Add a signed technical report at checkout, $24.99. It documents what we received and how it was sealed, is signed by the examiner, and is available in 29 languages.

Several conversations, or your lawyer needs them regularly?

A family law firm that certifies chats often? Email support@getproofsnap.com and we will arrange volume handling.

A different messenger or evidence type?

We also certify Signal chat exports, Telegram chat exports and the full WhatsApp chat evidence service, plus documents and recordings.

Frequently asked questions

For a website, not a chat

Need to prove a web page, not a WhatsApp conversation?

This page is about WhatsApp chats. If your evidence is a website, a social post, a dating profile, a marketplace listing or an online review, ProofSnap is a Chrome extension that lets you capture it as evidence yourself, in seconds. Same integrity you get here: a SHA-256 hash, an RSA-4096 signature, a Bitcoin blockchain timestamp and a Provenance Certificate, packaged into an 11 to 15 file evidence ZIP you can verify for free.

Standard SnapPack

10 captures · no expiration · one-time purchase

$4.99

Pay-as-you-go, no subscription. All features: export, metadata, a short video proof, Provenance Certificate and blockchain timestamp.

Legal presumption in the EU

eIDAS SnapPack

EU qualified timestamps (Disig a.s.)

$24.99 / 5 stamps

$5.00 / stamp · also 1× $6.99 or 10× $49.99

Adds a qualified eIDAS timestamp per capture, with a legal presumption of accuracy across the EU. White-label branding on the evidence PDF.

Subscription

Essential · Professional · Enterprise

From $8.99 / month

Annual plans available

For regular use: monthly capture allowances, File Certification and eIDAS stamps on higher tiers. Includes a 7-day free trial (a credit card is required to start).

Prefer no subscription and no auto-renewal? The Standard SnapPack at $4.99 is a one-time purchase. SnapPacks are bought inside the extension after you install it. See the full ProofSnap pricing and features on getproofsnap.com.

Install ProofSnap for Chrome

Free to install · capture your first web evidence in under a minute.

Certify your chat · $59.99